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The physician in
private practice today is faced with continually reduced reimbursements
while, at the same time, experiencing an increase in the cost of doing business. Although
it is often difficult to control the cost of running a practice, there is much that can be
done to make practicing medicine more efficient. This is what Medtopia Manager was
designed to do.
The Medtopia Manager
application is hosted in our secured data facility where we perform all back-end
processes that would normally require administration by one of the office
staff. As a result, there
is no need to purchase and maintain a file server, dedicated leased data lines, and tape
backup drives. All that is required are inexpensive PC workstations, a web browser, and a DSL
or equivalent Internet connection. Medtopia Manager is offered to customers as a
monthly subscription, which includes customer support, all future software upgrades, and all
back-end processes such as electronic claim processing, electronic remittance posting,
and data backups.
Medtopia Manager is an
extremely easy system to use and has been designed so that a novice can get up and
running quickly. The application includes many workflow queues to help make day-to-day operations
in a practice run smoothly and efficiently. For example, the Office Queue
assists users with the flow of patient information from the time that an appointment is
initially scheduled through the time that the patient is treated and checked out. Additionally,
the Claims Queue is utilized to help office staff follow and maintain claim information from the
time that the encounter is first entered into the system until the point that it is paid.
These built-in utilities are designed to help eliminate mistakes and reduce the chances of delayed
reimbursement from the insurance companies. There are also dozens of user-friendly
reports that quickly give the office administrator a real-time glance at all of the outstanding
activity in the clinic.
The Medtopia Manager
application includes more than just practice management features such as claims
processing, appointment scheduling, and patient account management. The application also
includes: human resource tools for managing employee work schedules; user
management tools such as email, contact lists, task lists, office bulletin board, personal
notes, and personal calendars; inventory management for tracking office and medical
supplies; prescription tools for tracking and managing patient medications and refill requests; and
a hospital queue for keeping up with and managing hospitalized patients and the
corresponding billing information.
The Medtopia Manager
application is not as much a product as it is a service. The Medtopia support
staff is always available to assist customers with their problems and questions. Our
support department is the pride of the company and we work hard every day to maintain our
loyal commitment to our customers. The company’s number one mission is to
provide the best service and support possible so that physicians and their staff can concentrate on
treating patients, not the technology behind it.
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